Privacy Policy

Who we are:

The Matara Centre is the trading name of Herons Mead (Jersey) Ltd operating at Kingscote Park, Kingscote, Nr Tetbury, Gloucestershire, UK, GL8 8YA. Our website address is: https://matara.co.uk.

What personal data we collect and why we collect it

We collect information about you when you enter it into our system or otherwise submit it directly to us. We collect personal information about you when you interact with us in any other way, such as through social media, requesting information or assistance, providing feedback, posting comments on blogs or articles, posting on support forums, reading magazines, participating in surveys, or using a contact form. The collected data will be used within the scope of earmarking. If you send us personal information outside of this website, e.g. by e-mail, we cannot guarantee the secure transmission and protection of your data. We recommend that you never transmit confidential data unencrypted by e- mail. By using our service, you consent to the collection of your personal information in accordance with this Privacy Policy. We may also obtain your information through our group or third parties with whom we do business.

If you fill in a form on our site you may opt out to saving your name, email address and website to our database. This database is for internal use ONLY & would only be used to inform you of upcoming events. This form collected database is kept on file for one year.

Information from third parties and integration partners.  We collect your personal information or data from third parties if you give permission to those third parties to share your information with us or where you have made that information publicly available online.  An example of this might be when you provide your personal data to a 'venue search' website that we advertise with.

Billing information

If you make a payment to Matara, we require you to provide your billing details, a name, address, email address and financial information corresponding to your selected method of payment (e.g. a credit card number and expiration date or a bank account number).   

Social Media

Should you choose to sign in or interact with any of our social media platforms, we will collect personal data relevant to that platform for example your username, handle or your profile picture and any information that you have chosen to make public on our social media accounts. Facebook, for example, often collects personal data including name, age and location.  

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (1600 Amphitheatre Parkway Mountain View, Ca 94043, USA). The use shall be made on the basis of Article 6 paragraph 1 sentence 1 letter f. GDPR. Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website, such as browser type / version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address), time of the server request, is usually transferred to a Google server in the U.S. and stored there. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. We have also added the code “anonymizeIP” to Google Analytics on this website. This guarantees the masking of your IP address so that all data is collected anonymously. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there.

IP address anonymization has been developed by Google to enable this website to comply with applicable data protection laws and the recommendations of local data protection authorities when they prohibit the storage of the full IP address. If you use Google Analyitcs for your magazines or your account, anonymous data will also be transmitted to you. IP anonymization or masking takes place as soon as the IP addresses arrive in the Google Analytics data collection network and before the data is stored or processed. More information on IP anonymization can be found at https://support.google.com/analytics/answer/2763052?hl=en .

Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. You can prevent the storage of cookies by making the appropriate setting in your browser. We would like to point out, that in this case you may not be able to use all the functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including IP address) and from processing this data by Google. Download the following browser plug-in and install it (http://tools.google.com/dlpage/gaoptout?hl=en). As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent Google Analytics from capturing data (see 3.1.3).
Further information on data protection in connection with Google Analytics can be found in the Google Analytics help (https://support.google.com/analytics/answer/6004245?hl=en).

Google Analytics reports on demographic characteristics and interests: We’ve turned on advertising reporting in Google Analytics. The reports on demographic characteristics and interests include information on age, gender and interest. This enables us, to get a better picture of our users without assigning this data to individual persons. You can find out more about the advertising functions at https://support.google.com/analytics/answer/3450482?hl=en.
You can opt-out of using the activities and information in your Google Account by checking the box under Advertising preferences onhttps://adssettings.google.com/authenticated

Google Analytics deactivation link: You can prevent Google from collecting further visits to this website. Attention: The deletion of cookies, the use of the incognito / private mode of your browser, or the use of another browser leads to data being collected again. Disable Google Analytics. Deactivate Google Analytics. An opt-out cookie is set to prevent your data from being collected in the future when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again (for more information, see:https://developers.google.com/analytics/devguides/collection/gajs/#disable).

We have entered into a direct customer contract with Google for the use of Google Analytics by accepting the “addendum to data processing” in Google Analytics. You can find out more about the Google Analytics data processing supplement here: https://support.google.com/analytics/answer/3379636?hl=en&utm_id=ad).

Who we share your data with

We will share your Personal Data with third party suppliers who need to process your data in order to interact with us and yourself during the planning processes for your event.  These suppliers may be a florist, photographer, make-up artist and so on.  These third parties are required not to use your Personal Data other than to provide the services requested by Matara and to guarantee that they have sufficient processes in place to ensure the security of your data whilst it is in their care.  

When you give Matara consent to plan and host an event on your behalf we will require you to express your consent to the sharing of your Personal Data with our contractors and the desired third parties.  Except as otherwise stated in this Privacy Policy, where you give us your consent, we do not sell, trade, or rent the Personal Data collected from our services to third parties.  
If you send a testimonial or comment to us, or post it on another platform or site, we may post it on to our site or use it in our advertising and social media materials. We will attribute your testimonial to you by posting your name next to your comment on our site or advertising materials, if provided.  
If another company acquires our company or our assets, that company will possess the Personal Data collected by it and us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy and the terms under which you submitted your data.  

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Social media, social commerce and other third parties

We work with trusted third parties, including social network sites like Facebook and Instagram and we may use application developers who specialise in social media so we can connect to your social networks. Other social networks we use include Twitter, Pinterest and Youtube. All of these companies operate Third Party Sites.  We may provide access to our Sites by third parties, venue-related suppliers and business partners so we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network.  We cannot control how your data is collected, stored, used or shared by Third Party Sites or to whom it is disclosed.  Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. Matara is not responsible for how these third parties may use information collected from or about you.

Our contact information

For more information & further enquiry please contact info(at)matara.co.uk

Additional information

TLS-Encryption with https: We use https to transmit data in an eavesdropping safe way over the internet. By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the internet, we can ensure the protection of confidential data. You can recognize the use of this data transmission security by the small lock symbol at the top left of the browser and the use of the “https” schema as part of our internet address (URL).

Where do we process your information?

When we use your information in accordance with this Privacy Policy, we usually transfer it to our servers located in United Kingdom (EU). We may also process your data outside the European Economic Area (EEA). If this occurs, we will take appropriate steps to protect your personal information and your rights. By transmitting your personal information, you consent to our storing, saving and processing your data outside the EEA.

How we protect your data

We will use our best endeavors to take reasonable precautions to ensure the security, confidentiality, integrity and availability and resilience of the information you provide. For this reason, we have implemented technical and organizational measures (TOM) to protect the personal information we collect about you. In addition, we follow security measures that require applicable data protection regulations. This includes storing, using and disclosing any information you have provided to us in a secure manner. We take measures to protect your information from unauthorized access.

Cookies

Our website uses cookies to provide you with a good user experience. Please see our Cookie Policy here.